Turnover Overstated: The Functional Taxonomy
指出传统将离职简单分为自愿与非自愿的二分法会夸大离职的严重性,并提出功能性离职和管理控制的概念,帮助从业者和学者更准确评估离职影响。
The issue is the measurement of turnover. The traditional reliance on a metric derived from a dichotomy which describes turnover as either voluntary or involuntary has the clear effect of overstating the gravity of turn-over for any organization. It also serves to perpetuate the notion that voluntary turnover invariably is detrimental to the organization. A taxonomy, which introduces the notions of functional turnover and managerial control that may reduce this tendency, is suggested. Implications for practitioners and organizational theorists are discussed.