企业声誉形成的组织印象管理视角

An Organizational Impression Management Perspective on the Formation of Corporate Reputations

JOURNAL OF MANAGEMENT · 2009
被引 304
人大 AFT50ABS 4*

中文导读

回顾了近十年企业声誉研究,提出从组织印象管理视角看待声誉,将企业视为旨在提升在利益相关者眼中可敬度和印象的社会行动者。

Abstract

Researchers have only recently turned their attention to the study of corporate reputation.As is characteristic of many early areas of management inquiry, the field is decidedly multidisciplinary and disconnected. This article selectively reviews reputation research conducted mainly during the past decade. A framework is proposed that views reputation from the perspective of organizational impression management. Corporations are viewed as social actors, intent on enhancing their respectability and impressiveness in the eyes of constituents.

企业声誉印象管理组织行为