Some Characteristics of One Type of High Reliability Organization
研究了核动力航母这类高可靠性组织如何通过特定流程安全运营,避免对自身和环境造成重大伤害,对组织管理者和安全研究者有参考价值。
This paper is concerned with defining organizational processes necessary to operate safely technologically complex organizations that can do great physical harm to themselves and their surrounding environments. The paper first argues that existing organizational research is little help in understanding organizational processes in such organizations. It then identifies nuclear powered aircraft carriers as examples of potentially hazardous organizations with histories of excellent operations. The paper then examines a set of components of “risk” identified by Perrow (1984) and antecedents to catastrophe elucidated by Shrivastava (1986) and discusses how carriers deal with these factors to lessen their potentially negative effects. The paper concludes with suggestions for future research.