The Pragmatics of “Really Mattering” on Policy Issues: William Ouchi as Exemplar
以威廉·大内为例，探讨管理学者如何让管理研究对政策议题更具相关性，通过分析其对大型公立学校系统的研究，说明学校自主权不足是功能失调的关键原因。
The article discusses the contribution management scholar William Ouchi has made towards making management more relevant to policy issues. Ouchi has spent 35 years studying large business organizations, with a particular emphasis on how controls affect autonomy and outcomes within an organization. While studying a large public school system he determined that a key source of dysfunction was individual schools' lack of autonomy. When school principals are held accountable while having more scope for decision-making, Ouchi showed, the result was a more responsive system.