影响反馈寻求因素的调查:一项纵向实地研究

AN INVESTIGATION OF FACTORS EXPECTED TO AFFECT FEEDBACK SEEKING: A LONGITUDINAL FIELD STUDY

PERSONNEL PSYCHOLOGY · 1992
被引 199
人大 AABS 4*

中文导读

研究137名直升机飞行员学员在培训中如何寻求反馈,发现个人和情境因素(如反馈寻求成本和外部倾向)显著预测直接询问和间接观察两种行为,且低绩效时更倾向直接询问。

Abstract

This study of 137 helicopter pilot trainees investigated individual strategies used to obtain performance feedback during two consecutive phases of their training. Individual and situational factors cited in previous research were investigated as predictors of two feedback seeking behaviors: eliciting (asking directly for feedback) and monitoring (using indirect techniques, such as observing, to gain additional feedback). Both individual and situational factors were significant predictors of feedback seeking behaviors. Feedback seeking costs and the student pilots’external propensity (an individual difference measure assessing their desire for external feedback) were found to be the most consistent predictors of feedback eliciting and monitoring, both within and across the two training phases. In addition, the results point to higher feedback eliciting when performance was rated as low. The implications of this research are discussed, especially with respect to training.

心理学组织行为学人力资源管理培训与开发