Demographics, personality, contact, and universal‐diverse orientation: An exploratory examination
研究种族、性别、宜人性、开放性、接触与多元态度（普遍多元取向）的关系，发现种族、宜人性和开放性主要通过接触多样性影响态度，对管理者培训有启示。
Abstract This study explores relationships between race, gender, agreeableness, openness to experience, contact, and a measure of attitudes toward diversity—universal‐diverse orientation (UDO). UDO consists of three attitudinal components: realistic appreciation (a cognition), comfort with difference (a feeling), and diversity of contact (a behavior). Results suggest that race, agreeableness, and openness relate to UDO attitudes, primarily due to the relationships of these variables with the behavioral component—diversity of contact. Identifying characteristics of tolerant people (e.g., agreeableness) and training managers in skills related to those characteristics may improve contextual performance and make managers better role models within the organizational context. © 2003 Wiley Periodicals, Inc.