对象控制:技术密集型知识工作研究

Object-Control: A Study of Technologically Dense Knowledge Work

ORGANIZATION STUDIES · 2012
被引 58
人大 AFT50ABS 4

中文导读

结合主动对象文献与工程工作民族志研究,提出对象控制概念,解释组织对象如何通过召唤成员参与知识创造来实现控制,补充了规范控制与身份调节理论的不足。

Abstract

Drawing on the literature on active objects and combining it with an ethnographic study of engineering work, this paper offers an alternative and complementary understanding of the problem of control in knowledge-intensive work. This problem largely concerns the question of how creative processes of knowing are enabled on behalf of the organization. The dominant response to this question revolves around the idea that when work becomes complex, managers attempt to control the norms and identifications of employees, rather than their behaviours. Through the concept of object-control, the idea is introduced that organizational objects participate on behalf of the organization in processes of knowledge control by interpellating organizational members; that is, organizational members are invited to interact with the objects and to creatively develop knowledge in order to solve organizational problems. The study covers ground that the established notions of normative control and identity regulation have neglected, and suggests new ways of advancing the scholarship of organizational control by taking the active participation of organizational objects into account.

组织控制知识管理组织行为工程工作