Decision Dynamics in Two High Reliability Military Organizations
基于两艘核动力航空母舰的观察，探讨高可靠性组织中决策过程的动态变化，发现任务复杂性和认知因素如何影响决策，对理解高风险环境下的组织决策有参考价值。
In this research we extend theoretical development about decision making in organizations in which many kinds of errors cannot be tolerated. Catastrophic consequences can be associated with faulty decision making in reliability-seeking organizations, a situation which does not occur in most organizations studied in the past. Observations are drawn from two nuclear-powered aircraft carriers. We find decision processes which appear to change often in these organizations. Important decisions can be made by a number of men even at the lowest levels of the organization. Task-related factors such as technical complexity, high interdependence, and catastrophic consequences associated with rare events and more cognitive factors such as accountability and salience affect decision processes. A model is presented that accounts for dynamic change in decision processes in these organizations.