COMPARATIVE ORGANIZATIONAL EFFECTIVENESS RESEARCH LEADING TO AN INTERVENTION STRATEGY [I]
研究比较了三种组织有效性模型,发现模型间缺乏一致性,建议将有效性视为多变量概念,通过分析特定组织的利益相关者随时间变化来更准确诊断问题并实施干预。
ABSTRACT Several literature reviews have concluded that there is little consistency among researchers and practitioners when referring to the concept, ‘organizational effectiveness’. In this study, multiple data gathered on several organizational constituencies for three models of organizational effectiveness are studied to examine empirically the comparability of those models. The relative effectiveness of each organization varied both between and within the theoretical models providing the bases of analysis. Little convergence exists among the models so that problem diagnosis intervention in the processes of small organizations may be more accurate when treating effectiveness as a multivariate concept examined via a given organization's constituencies over time.