Supplier‐Focused Knowledge Management in the Automobile Industry and Its Implications for Product Performance
研究了巴西汽车行业面向供应商的知识管理对财务和产品绩效的影响，发现面对面知识分享提升绩效，技术知识分享在高技术动态环境下促进产品绩效。
abstract This study focuses on the impact of knowledge management in supplier relations (termed as supplier‐focused knowledge management, SFKM) within the automobile industry of an emerging economy (Brazil), on financial and product performance. A model of the relationship between supplier‐focused knowledge management, including its associated processes, and performance is described and the associated hypotheses are developed and then tested. Knowledge sharing through face‐to‐face communication is positively related to both product and financial performance, while technological knowledge sharing has a positive impact on product performance under conditions of high technological dynamism. Supplier involvement in the production process is related to product performance and use of knowledge management tools is related to financial performance. The results support the major hypotheses of our SFKM model. These results are discussed in the context of the knowledge management and supplier‐relations literatures in terms of the contributions, implications for research and practice, and directions for future research.