The Performance of an NHS Trust Board: Actors' Accounts, Minutes and Observation
基于行动者叙述、会议记录和观察三种数据来源,深入研究了英国国家医疗服务体系信托董事会的实际表现,发现其对治理贡献甚微,并批判了仅依赖单一或两种数据来源的董事会研究方法的不可靠性。
SUMMARY The corporate board is a common feature of both private sector and public sector enterprises. The roles undertaken by boards are therefore a significant area of interest for writers on organizations. This paper makes two contributions to the study of corporate hoards. First, it presents the results of an intensive study of the performance of the board of directors of a first wave National Health Service (NHS) Trust based on three sources of data: actors' accounts; minutes; and observation. This study concludes that the board has made only a marginal contribution to the governance of the Trust. Second, it provides a critique of the three methodological approaches which are available to researchers undertaking such studies and argues that most reported studies of boards are unreliable as they are based on only one, or at best two, of the three available sources of data.