The Effects of Critical Team Member Assertiveness on Team Performance and Satisfaction
研究了关键团队成员的自信特质如何通过改善团队的交互记忆系统来提升团队绩效和满意度，基于64个团队的模拟实验。
In an effort to extend theory and research linking personality to team effectiveness, this study used the workflow networks literature to investigate the effects of critical team member dispositional assertiveness on team performance and satisfaction. Results from 64 teams working on a command-and-control simulation indicated that critical team member dispositional assertiveness positively affected team performance and team satisfaction. Results also indicated that both of those effects were due to improvements in the team's transactive memory system.