预测员工对同事、下属和上级的攻击行为:个人行为与感知工作场所因素的作用

Predicting employee aggression against coworkers, subordinates and supervisors: the roles of person behaviors and perceived workplace factors

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 1999
被引 305
人大 AABS 4

中文导读

研究136名全职男性员工发现,个人行为(如攻击史、饮酒量)预测对同事的攻击,而感知工作场所因素(程序公正、监控)预测对上级的攻击,两者交互作用影响对下属的攻击。

Abstract

Predictors of employee aggression against coworkers, subordinates, and supervisors were studied in a sample of 136 men employed full-time. Person behaviors (history of aggression, amount of alcohol consumed) predicted aggression against a coworker. In contrast, aggression against a supervisor was predicted by two perceived workplace factors (procedural justice, workplace surveillance). However, neither person behaviors nor perceived workplace factors predicted aggression against a subordinate. In addition, person behaviors and perceived workplace factors interacted to predict aggression. First, procedural justice interacted with amount of alcohol consumed in predicting both aggression against a coworker and aggression against a subordinate. Secondly, both job security and procedural justice interacted with history of aggression in predicting aggression against a subordinate. Finally, job security and amount of alcohol consumed interacted to predict aggression against a subordinate. Results suggest that both the understanding and prediction of employee aggression will be enhanced by taking into account the target of employee aggression, and by including both perceived workplace factors and person behaviors as predictor variables. Copyright © 1999 John Wiley & Sons, Ltd.

组织行为学员工攻击行为工作场所心理学程序公正