The Role of Political Language Forms and Language Coherence in the Organizational Change Process
从语言学视角研究组织变革，运用言语行为理论和政治语言形式理论，通过两个公司案例（AT&T和克莱斯勒）分析语言连贯性标准，发现满足标准的案例变革更顺利。
This paper views organizational change from a linguistic perspective. Concepts are taken from the theory of speech acts, the theory of political language forms, and the theory of language coherence and applied to two case studies of companies undergoing major organizational change. Two criteria for coherent language use during organizational change are developed and illustrated empirically using two contrasting cases (which are re-interpreted from the extant literature). These cases are modelled sequentially in their own terms, one case forming five stages, the other forming four stages. The first case involves AT&T (Schlesinger et al. 1987), which satisfies the two criteria of coherent language use. The second case, involving Chrysler (Moritz and Seaman 1981), does not satisfy these two criteria.