Correlates of burnout among public service lawyers
通过对391名美国公共服务律师的调查，发现角色冲突和工作量是情绪耗竭的主要预测因素，个人成就感与主管支持和工作层级相关，去人格化与角色冲突和决策政策相关。
Abstract Several hypotheses suggested by the theoretical literature on burnout were empirically tested in an attempt to identify the organizational conditions associated with employee burnout. Public service lawyers in the U.S. ( N = 391) completed a survey designed to assess (a) three components of burnout, namely, emotional exhaustion, depersonalization, and feelings of low personal accomplishment; (b) perceptions of several job conditions predicted to be associated these three components of burnout, including workload, role conflict, social support, decision‐making policies, and autonomy; and (c) organizational commitment. Results indicate that emotional exhaustion is most strongly associated with role conflict and quantitative workload. Feelings of personal accomplishment were associated with supervisory social support and job level. Depersonalization was associated with role conflict and decision‐making policies. Finally, each burnout component is significantly related to organizational commitment.