Work-Unit Task Uncertainty, Design and Morale
研究了工作单元的任务不确定性如何影响其设计与士气的关系，发现任务与设计的整体匹配度比单个设计维度更能预测单元士气。
Unit morale is an important but little researched criterion of work-unit performance. Data from 382 employment security agency work-units were used to test a task-contingent model of work-unit design and morale. Universal and contingent effects of unit task and design on unit morale were examined. After controlling for the main effects of task uncertainty and individual dimensions of design, a multivariate measure of fit was found to be the only significant predictor of unit morale. These findings differ from previous research and show that a systems'approach to the examination of fit may be better at detecting contingency relationships than the pairwise approaches that have been attempted previously.