Management and Public Management
讨论公共部门有效管理的重要性，以美国政府对卡特里娜飓风的应对为例，指出政府员工缺乏管理技能，并提出改进公共管理的三点建议。
The article discusses effective management in the public sector. As the U.S. government's response to Hurricane Katrina revealed, the cost of poor management can be high. As former Western Digital chief executive Roger Johnson discovered when he took a public position in Washington, DC, government employees are often quite adept in their particular areas of expertise, but often lack management skills. The author believes three things must be done. First, political pressure should be exerted to demand better public management. Second, public managers should have access to more training. And third, more research needs to be done into the management of public organizations.