重构组织：为什么全面质量管理说起来容易做起来难

REFRAMING THE ORGANIZATION: WHY IMPLEMENTING TOTAL QUALITY IS EASIER SAID THAN DONE

Academy of Management Review · 1994
被引 547
人大 A+FT50UTD24ABS 4*

中文导读

探讨全面质量管理实施困难的原因，提出认知重构是成功的关键，对管理者和学者理解组织变革有参考价值。

Abstract

Rhonda K. Reger, Loren T. Gustafson, Samuel M. Demarie, John V. Mullane, Reframing the Organization: Why Implementing Total Quality is Easier Said Than Done, The Academy of Management Review, Vol. 19, No. 3, Special Issue: "Total Quality" (Jul., 1994), pp. 565-584

全面质量管理组织变革认知框架实施障碍
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