管理与外部利益相关者的合作

Managing and partnering with external stakeholders

ACADEMY OF MANAGEMENT PERSPECTIVES · 1996
被引 376 · 同刊同年前 5%
人大 AABS 4

中文导读

探讨企业如何从传统的利益相关者管理转向合作策略,并展示成功合作带来的产品成功率提升、制造效率提高、减少诉讼和负面宣传等好处。

Abstract

Executive Overview The weakening of the traditional management hierarchy, the hollowing out of corporations, and an increasing management emphasis on boundarylessness have created a new mind set concerning external stakeholders. Increasingly, organizations are moving beyond traditional stakeholder management techniques to partnering tactics that lead to the achievement of common goals. In spite of these trends, there has been very little effort in the management literature to tie stakeholder management and partnering tactics. This article demonstrates how successful partnerships with stakeholders create such valued benefits as increased product success rates, increased manufacturing efficiency, the development of distinctive competencies arising from partnerships with local communities or government agencies, reduced unfavorable litigation, reduced levels of negative publicity, and favorable regulatory policies.

利益相关者管理企业合作公共政策组织管理