Applying an Eliasian Approach to Organizational Analysis
运用埃利亚斯的过程社会学方法，分析英国国家医疗服务体系引入通用管理后产生的非预期后果，探讨该方法对理解复杂组织变革的价值。
The central focus of the article is managing change in the National Health Service (NHS). In particular, it uses the implementation of general management (see the Griffiths Report, 1983) to explore the value of the process-sociological approach for understanding a number of unintended outcomes associated with this change. Elias is not a sociologist associated with the study of the NHS, or indeed the management of change, yet it is argued his approach has much to offer in exploring change in complex organizations such as the NHS. The article is organized as three sections. First, the central elements of a figurational approach are discussed and used to explore existing studies of change in the NHS. Second, the article applies a figurational approach to the study of the implementation of general management. Here the value of Elias's game models is explored in some detail. Finally, Elias's contribution to the study of complex social change is critically assessed.