Organizational Justice, Trustworthiness, and Trust: A Multifoci Examination
研究考察了公正感知对权威人物可信赖性感知和人际信任的影响，发现程序、人际和信息公正对能力、善意和诚信三个可信赖性成分有不同作用，且效果取决于所参照的权威人物和交换关系性质。
Drawing from the extant literature on organizational justice and trust, this study examines the effects of justice perceptions on trustworthiness perceptions and interpersonal trust in authority figures. Results indicate differential effects of procedural, interpersonal and informational justice on the three components of perceived trustworthiness: ability, benevolence, and integrity. Consistent with multifoci organizational justice and social exchange theory, the effects are dependent on the authority figure being referenced and the nature of the exchange relationship between authority and subordinate. Results also indicate that trust in the proximal referent led to increased ability to focus on work-related tasks, whereas trust in the distal referent did not influence such ability to focus. Ability to focus on work-related tasks predicted organizational citizenship behaviors directed at both the organization and individuals.