Organizing, changing and learning: A sensemaking perspective on an ongoing ‘soap story’
从意义建构视角研究一家生产同一产品超过175年的组织中的变革与学习过程，采用内部/外部人员方法论，发现变革与学习发生在秩序与无序、过去学习框架与当前行动线索的并置中。
This article adopts a sensemaking perspective to explore changing and learning in an organization that has been making the same product for more than 175 years. Using an insider/outsider methodology, this case provides evidence of dynamic, ongoing processes of changing and learning across time, albeit without formal change intervention. We conclude that organizational becoming, learning and change are found in the juxtaposing of order and disorder, frames of past learning and cues of present action. This balance between the past and emerging present is advanced as a way of seeing organizational learning, which is sensitive to process and time.