ISO管理标准实施时机的竞争优势

A competitive advantage from the implementation timing of ISO management standards

JOURNAL OF OPERATIONS MANAGEMENT · 2015
被引 130
人大 AFT50UTD24ABS 4*

中文导读

研究企业比竞争对手早实施ISO 14001标准能否带来先发优势,发现这取决于企业的吸收能力(之前是否实施过ISO 9001)和行业竞争强度,对想通过标准获取竞争优势的管理者有用。

Abstract

Abstract With the rise of globalization, firms increasingly implement management standards developed by the International Organization for Standardization (ISO) to assure they can meet their customers’ expectations. ISO management standards reduce performance variability among suppliers and promote global trade. However, ISO standards also promote a certain degree of commonality or isomorphism between firms. If the very notion of ‘standards’ encourages a certain level of commonality between firms, then how can firms achieve a competitive advantage from implementing ISO standards? This research argues that the timing of when a firm implements an ISO standard relative to their rivals has strategic benefits. Drawing on the competitive dynamics literature we argue that firms can achieve an early mover advantage when implementing ISO 14001. However, an early mover advantage depends on the level of a firm's absorptive capacity (prior experience with ISO 9001) and the competitive intensity of their industry. This study uses longitudinal data from firms that implemented ISO 14001 at varying points in time to examine the benefits of an early mover advantage. More broadly, this research sheds light on when firms benefit the most from implementing new management standards. The results provide insights into implementing other emerging management standards.

战略管理标准化竞争优势企业实践国际标准