戴明管理方法中质量管理理论的一个路径分析模型:初步实证发现

A Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Findings*

DECISION SCIENCES · 1995
被引 503 · 同刊同年前 9%
人大 AABS 3

中文导读

对戴明管理方法背后的质量管理理论进行探索性实证分析,利用世界级制造项目数据,通过路径分析检验理论中的关系,并发现了一些新关系。

Abstract

Despite the impact that Deming and his 14 Points have had on the practice of quality management, empirical support for the effectiveness of the Deming Management Method has not advanced beyond the presentation of anecdotal, case‐study evidence. In part, this is because theory to guide the conduct of empirical research has not been available. Only recently has such a theory of quality management to describe and explain the effectiveness of the Deming Management Method been articulated in the literature. This paper continues the journey of theory development; it reports the results of an exploratory empirical analysis of an articulated theory of quality management underlying the Deming Management Method. The constructs in the proposed theory are operationalized using measurement statements developed by the World‐Class Manufacturing research project team at the University of Minnesota and Iowa State University. Path analysis is applied to the World‐Class Manufacturing project data to explore the empirical strength of relationships advanced in the theory. The path analytic results provide support for several of the proposed relationships in the theory, and more importantly, suggest a number of new relationships which have not heretofore been proposed.

质量管理戴明管理方法路径分析运营管理