日本工厂中的工程身份认同

Engineering Identity in a Japanese Factory

ORGANIZATION SCIENCE · 1997
被引 47
人大 AFT50UTD24ABS 4*

中文导读

基于11个月参与观察,研究日本高科技工厂中11名工程师如何通过日常惯例、工作空间布局和产品认同来维持群体身份,并发现团队结构与技术设计之间存在同构关系。

Abstract

Based on 11 months of participation in a Japanese high-technology factory, our account follows the working lives of 11 engineers involved in the development, building, and servicing of wire bonding machines necessary for the production of semi-conductors. We examined how the technologies that structured time and space shaped the identities of the engineers. Despite crises of project development, the engineers sustained a group identity by participating in routines such as daily meetings, by the physical arrangement of the work site, and by team members' identification with the high-technology products they produced. In this system preoccupied with the construction of zero-defect machines, the engineers were vigilant in preventing the structures of work life from unraveling. We looked in detail at one project that linked wire bonder machines with other machines and found that problems with machines were related by the engineers to problems of group interaction. The engineers promoted an isomorphism between the structure of the group and the structure of technological design: the group was mirrored in the high technology it produced.

工程管理组织行为学技术社会学日本制造业