质量改进激励与产品召回成本分摊合同

Quality Improvement Incentives and Product Recall Cost Sharing Contracts

Management Science · 2009
被引 359 · 同刊同年前 5%
人大 A+FT50UTD24ABS 4*

中文导读

研究制造商与供应商之间两种产品召回成本分摊合同(基于选择性根因分析和完全根因分析),分析其对质量改进努力的影响,并针对信息不对称设计合同菜单以降低成本、提升质量。

Abstract

As companies outsource more product design and manufacturing activities to other members of the supply chain, improving end-product quality has become an endeavor extending beyond the boundaries of the firms' in-house process capabilities. In this paper, we discuss two contractual agreements by which product recall costs can be shared between a manufacturer and a supplier to induce quality improvement effort. More specifically, we consider (i) cost sharing based on selective root cause analysis (Contract S), and (ii) partial cost sharing based on complete root cause analysis (Contract P). Using insights from supermodular game theory, for each contractual agreement, we characterize the levels of effort the manufacturer and the supplier would exert in equilibrium to improve their component failure rate when their effort choices are subject to moral hazard. We show that both Contract S and Contract P can achieve the first best effort levels; however, Contract S results in higher profits for the manufacturer and the supply chain. For the case in which the information about the quality of the supplier's product is not revealed to the manufacturer (i.e., the case of information asymmetry), we develop a menu of contracts that can be used to mitigate the impact of information asymmetry. We show that the menu of contracts not only significantly decreases the manufacturer's cost due to information asymmetry, but also improves product quality.

质量改进激励产品召回成本分摊供应链契约道德风险