Building Teams that Learn
基于哈佛大学Amy Edmondson的研究，探讨了影响团队学习与绩效的关键因素，发现心理安全、领导辅导和团队历史对学习行为有重要作用。
The article focuses on a recent study by Amy Edmondson of Harvard University that provides a framework for understanding team learning, and identifies several critical factors that influence learning and performance in teams. Building on previous research on organizational learning and team effectiveness, Edmondson tested several predictions regarding the relationship between team learning and performance. The results of the study confirmed the author's central predictions. In particular, team performance was significantly influenced by the extent to which teams engaged in learning activities such as seeking feedback, discussing errors, reflecting, and experimenting. Edmondson's study further suggests that psychological safety enables team learning behavior. She also found that team leader coaching appears to facilitate the development of psychological safety within teams. A final conclusion is related to the importance of a team's history for the development of a climate of openness and supportiveness among team members.