Computer Support of Groups: Theory-Based Models for GDSS Research
通过将现有沟通、少数派影响和人类信息处理理论联系起来，解释群体计算机支持实证研究中的不一致结果，并基于这些理论提出权变模型。
Empirical research in the area of computer support of groups is characterized by inconsistent results across studies. This paper attempts to reconcile the inconsistencies by linking the ad hoc reasoning in the studies to existing theories of communication, minority influence and human information processing. Contingency models are then presented based on the theories discussed. The paper concludes by discussing the linkages between the current work and other recently published integrations of empirical GDSS research and theories of GDSS.