How to become an influential manager
总结了关于管理者影响力行为的研究，讨论了最常用和最有效的策略，并提出了培养和维持影响力的五个步骤。
Executive Overview Because of the increasing diversity of the goals and values of employees and their increasing interdependence, the effectiveness of formal authority is diminishing. It must be replaced with influence. In this article, we have summarized our research and that of others which have focused on managerial influence behaviors. Those tactics which are used most frequently and those which are most effective in having an impact on superiors, subordinates, and peers are discussed. Five steps which must be taken to develop and maintain managerial influence are outlined.