替代学习、失败的低估与管理的迷思

Vicarious Learning, Undersampling of Failure, and the Myths of Management

ORGANIZATION SCIENCE · 2003
被引 417
人大 AFT50UTD24ABS 4*

中文导读

指出组织观察其他组织时容易低估失败案例,导致对有效管理产生错误信念,尤其会让冒险行为看似与绩效正相关,从而误导管理理论。

Abstract

Organizations learn from other organizations. However, the observations available to them are typically a biased sample. The organizations that can be observed at any point in time are the survivors of a selective process that has eliminated a large fraction of the underlying population. In addition, there is a strong tendency to focus on successful organizations in books and the business press. As a result, the available sample of organizations usually undersamples failure. This paper shows that such undersampling of failure can contribute to a variety of false beliefs about effective management. Simply by observing existing organizations, laymen may get a misleading picture of the determinants of corporate performance. In particular, risky practices, even if they are unrelated to performance in the full population of organizations, may seem to be positively related to performance in a sample of survivors. I argue that this bias frequently implies that the organizational theories of managers and other observers of organizations will be systematically biased. Observations of existing organizations will show that unreliable, uninformed practices and practices that involve concentrated resource allocation are superior to reliable, informed practices or practices that involve diversified resource allocation. I show that this implies that observations of existing organizations will produce compelling but potentially misleading evidence for the significance several common managerial practices.

组织学习管理实践企业绩效样本偏差