Generic climate maps: A strategic application of climate survey data?
基于93个组织和3030名个体的气候调查数据，研究了组织气候地图作为变革管理工具的有效性，通过聚类分析识别出八种通用气候地图，对管理者和研究者有参考价值。
Data have been gathered on 93 organizations and over 3030 individuals using a climate survey. This paper examines the related concepts of climate and culture and points to their importance as root metaphors for organizational analysis. Key research issues surrounding the use of climate surveys are highlighted and a range of strategic applications of climate survey data outlined. A twofold contribution to the literature is made by considering empirical and statistical approaches used in the field and by categorizing the various climates within and across industries. The Business and Organization Climate Index (BOCI) data are analysed statistically in order to examine the practicality and validity of using organizational climate maps as part of a typical management of change intervention. The findings show that the BOCI instrument can be used to create a reliable average profile with a high degree of inter-rater reliability. The methodological issues surrounding such assessments are discussed. Moreover, these organizational profiles can be classified, by use of agglomerative statistical techniques such as cluster analysis, into eight overarching climate maps. These generic climate maps reflect three negative, one neutral and four positive variations of climate. The membership of any particular organization in the cluster is not solely determined by industry sector. However, broad patterns of strategy and organizational process are reflected in the eight clusters. Given that climate surveys reflect individual perceptions, the eight climate maps may be as strong a measure of managers' and workers' cognitive frameworks and judgements as they are representations of organizational behaviour and action.