Organizational Identity and Learning: A Psychodynamic Perspective
从心理动力学视角分析组织如何通过自我防御机制维持身份,并探讨组织学习如何通过批判性反思和身份对话来缓解这些防御的负面影响。
Organizations are prone to ego defenses, such as denial, rationalization, idealization, fantasy, and symbolization, that maintain collective self-esteem and the continuity of existing identity. These defenses are dysfunctional when they militate against necessary organizational change. Maladaptive identity defense mechanisms can be mitigated through processes of organizational learning in the form of critical self-reflexivity and an identity-focused dialogue, which promote attitudes of wisdom.