迷失在购物中心：性别、对购物中心的熟悉度及购物价值观对购物者寻路过程的影响

Lost in a mall, the effects of gender, familiarity with the shopping mall and the shopping values on shoppers' wayfinding processes

• Jean‐Charles Chebat 通讯
• Claire Gélinas‐Chebat
• Karina Therrien