信任如何影响持续团队的表现?反思性、监督和努力的中介作用

How Does Trust Affect the Performance of Ongoing Teams? The Mediating Role of Reflexivity, Monitoring, and Effort

ACADEMY OF MANAGEMENT JOURNAL · 2010
被引 516
人大 A+FT50UTD24ABS 4*

中文导读

研究了信任如何通过团队监督和团队努力的中介作用影响持续团队的表现,但未发现团队反思性的中介作用,对理解长期团队中的信任机制有贡献。

Abstract

In this study, we investigate how trust affects the performance of ongoing teams. We propose a multiple mediator model in which different team processes act as mediating mechanisms that transmit the positive effects of trust to team performance. Drawing on a data set of ongoing tax consulting teams, we found support for the mediated effects of trust via team monitoring and team effort. Our results did not support the mediating role of “team reflexivity.” These findings contribute to understanding how trust operates within ongoing teams in a way that is distinct from what is known from studies of short-term teams.

组织行为团队绩效信任团队过程