合作、信任与绩效:来自三个国家的实证结果

Cooperation, Trust and Performance – Empirical Results from Three Countries

BRITISH JOURNAL OF MANAGEMENT · 2009
被引 146
人大 A-ABS 4

中文导读

基于资源基础观和合作理论,研究合作经验和基于准则的信任对企业绩效的影响,发现信任的贡献显著高于经验,基于三个欧洲国家的调查数据。

Abstract

Reverting to the resource‐based view of strategic management and cooperation theory, we provide argumentation for the value of two critical resources to cooperating firms: cooperation experience and maxim‐based trust. The results of a large‐scale survey in three European countries (Austria, Slovenia and the Czech Republic) reveal an important fact: although cooperation experience contributes to business performance, the contribution of maxim‐based trust to success is significantly higher. As a result, corporate success depends not only on the quantity of cooperation experience, but also – and to an even greater extent – on the quality of cooperation with regard to the form of coordinative power established within the cooperation arrangement. Given that maxim‐based trust has been identified as a feasible coordination mechanism in cooperation relationships, it might therefore be freed from its frequent characterization as utopian and out of touch with reality.

战略管理合作理论信任企业绩效资源基础观