An Evaluation of the Role and Performance of a Decision Support System in Business Education*
通过控制实验评估计算机支持对商业决策准确性和质量的影响，并分析学生能力、态度、领域经验等特征与决策绩效的关系。
ABSTRACT With the rapid growth in end‐user computing, there has been an increasing demand on business schools to train managers in the use of computers for effective decision support. While computer‐aided instruction (CAI) has been in vogue for over a decade, there are very few studies that evaluate the impact of computers on decision‐making skills in a business education context. The study makes use of a controlled experiment to evaluate the impact of computers on the accuracy and quality of decision making in a business decision support context. It also addresses the relationships between decision performance and various student characteristics such as aptitude, attitude, domain experience, domain expertise, gender, and system experience. The study revealed that computer support positively influenced both dimensions of decision performance.