当企业社会责任成为一种社会规范

When CSR Is a Social Norm

JOURNAL OF MANAGEMENT · 2014
被引 510 · 同刊同年前 10%
人大 AFT50ABS 4*

中文导读

研究了面向员工的企业社会责任(SRHRM)如何通过组织认同影响员工的任务绩效和额外角色帮助行为,并发现感知组织支持和合作规范在其中起调节作用。

Abstract

Socially responsible human resource management (SRHRM), defined as corporate social responsibility (CSR) directed at employees, underpins the successful implementation of CSR. While its relationship with employee social behavior has been conceptualized and received some empirical support, its effect on employee work behaviors has not been explored. In this article we develop and test a meso-mediated moderation model that explains the underlying mechanisms through which SRHRM affects employee task performance and extra-role helping behavior. The results of multilevel analysis show that organization-level SRHRM is an indirect predictor of individual task performance and extra-role helping behavior through the mediation of individual-level organizational identification. In addition, the mediation model is moderated by employee-level perceived organizational support and the relationship between organizational identification and extra-role helping behavior is moderated by organization-level cooperative norms. These findings provide important insights into why and when SRHRM influences employee work behaviors.

人力资源管理企业社会责任组织行为学社会心理学