Constraining Forces and the Work Performance of Finance Company Cashiers
通过实地研究368名金融公司出纳员，发现情境约束（由主管评定）与主管绩效评分、自我评价和客观绩效指标负相关，且约束与工作负荷的关联较弱。
A field study was performed examining the influence of situational constraints on the job performance of 368 finance company cashiers. Increasing levels of contextual constraint (as rated by a cashier's immediate supervisor) were negatively related to supervisory performance ratings, self-appraisals, and objective performance criteria. No differences were in evidence in the degree ofperformance variation found in high and low constraining task environments. Constraints were also found to be weakly related to ancillary measures of cashier work load.