The Violent Rhetoric of Re‐engineering: Management Consultancy on the Offensive
探讨了商业流程再造(BPR)在1980年代末至1990年代末的兴起,将其暴力语言解读为美国管理话语对日本管理思想与实践的“反向殖民”,并反思了暴力管理修辞兴起的原因。
Business process re‐engineering (BPR) was a leading form of organizational restructuring from the late 1980s until the late 1990s. This paper seeks to contextualize its development and account for its particularly bellicose language by reflecting on its historical antecedents in the west and its contemporary competitors in the east. We suggest that one way of reading BPR is as a form of ‘inverse colonization’ in which US managerial discourse both assimilated and revolted against the growing domination of Japanese thinking and practice. We conclude with some speculative comments on related causes of the rise of violent managerial rhetoric.