Strategies for managing human resource diversity: From resistance to learning
提出组织管理员工多样性的方式没有唯一最佳答案，而是取决于多样性压力、类型和管理者态度，并给出了主动、适应、防御和反应四种战略模式及其执行实践。
Executive Overview Most writing on the subject suggests there is one best way to manage workforce diversity in organizations. We argue that there is no single best way, but that the organization's approach depends on the degree of pressure for diversity, the type of diversity in question, and managerial attitudes. Strategic responses for managing diversity are presented in a framework of proactive, accommodative, defensive, and reactive modes. These responses are discussed in terms of episodic, freestanding, and systemic implementation practices.