Electronic Groups at Work
研究计算机通信技术（特别是电子群组邮件）如何影响组织中的群体行为，提出分析电子分发列表所形成群体的框架，并比较不同类型电子群体的行为。
This paper considers how computer-based communication technology, specifically electronic group mail, might affect group behavior in organizations. It proposes a framework for analyzing groups formed by electronic distribution lists. It describes the scope and nature of electronic group mail in one organization, illustrates how members of electronic distribution lists can exhibit fundamental group processes, and compares behavior in different kinds of electronic groups. It suggests that the electronic group at work is a new social phenomenon that may contribute importantly to organizational behavior.