High‐commitment HR practices, employee effort, and firm performance: Investigating the effects of HR practices across employee groups within professional services firms
研究了专业服务公司中高承诺人力资源实践通过员工努力影响企业绩效的机制，发现该效应仅适用于与竞争优势紧密相关的员工群体。
Abstract In this study, the authors examine the relationship between high‐commitment HR practices and firm performance in professional services firms through the mediator of employee effort. In addition, they contribute to the debate in the field of strategic HRM on whether high‐commitment HR practices should be used across all employee groups within a firm. Their study's results show that high‐commitment HR practices positively relate to firm performance through employee effort for two employee groups within professional services firms. Further, they found that the relationship between effort and performance is contingent on the value of the employee group to firm competitive advantage, suggesting that companies may only want to expend the effort and resources on building a high‐commitment HR system for employee groups that are clearly tied to creating firm competitive advantage. © 2011 Wiley Periodicals, Inc.