日常反生产工作行为与情绪、情境前因及人格调节变量的关系:一项在香港进行的日记研究

THE RELATIONS OF DAILY COUNTERPRODUCTIVE WORKPLACE BEHAVIOR WITH EMOTIONS, SITUATIONAL ANTECEDENTS, AND PERSONALITY MODERATORS: A DIARY STUDY IN HONG KONG

PERSONNEL PSYCHOLOGY · 2009
被引 320 · 同刊同年前 9%
人大 AABS 4*

中文导读

通过香港231名员工的25天日记数据,发现负面情绪部分或完全中介了日常压力源与反生产工作行为的关系,且人格特质(负面情绪性、尽责性、宜人性)调节了这些关系。

Abstract

In this diary study conducted in Hong Kong, we examined a theoretical model in which negative emotions serve as an explanatory mechanism through which daily stressors impact daily counterproductive work behavior (CWB). We further theorized that personality variables (negative affectivity, Conscientiousness, and Agreeableness) would exert cross‐level effects on the within‐person relationships. Hierarchical linear modeling results based on a sample of 231 individuals and 5,583 observations across 25 days provide partial support for the mediating role of negative emotions in the within‐person stressor–CWB relationships. Specifically, we found that negative emotions (a) partially mediated the within‐person relation of perceived ambiguity with CWB directed at the organization, (b) fully mediated the relation of supervisor interpersonal injustice with CWB directed at individuals, and (c) fully mediated the relation of customer interpersonal injustice with CWB directed at the organization. High levels of trait negative affectivity were found to strengthen the within‐person relation between daily supervisor interpersonal injustice and daily negative emotions. As expected, high levels of trait Conscientiousness and Agreeableness were found to weaken the within‐person relations of daily negative emotions with daily CWB directed at the organization and individuals.

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