同伴公正与团队合作过程

Peer Justice and Teamwork Process

GROUP & ORGANIZATION MANAGEMENT · 2011
被引 91
人大 A-ABS 3

中文导读

研究团队中同伴公正(成员间公平对待的共享感知)如何通过改善沟通、协调和相互支持等团队过程,进而提升团队绩效和公民行为,基于商科学生团队项目数据验证。

Abstract

We articulate a teamwork process model of peer justice, defined as a shared perception regarding how individuals who work together within the same unit and who do not have formal authority over each other judge the fairness with which they treat one another. We argue that unit-level judgments of procedural and interpersonal fairness may influence team process, characterized by such things as better communication, better coordination, and more mutual support for members. These team processes, in turn, promote higher team performance and unit-level citizenship behaviors. These ideas were tested among teams of business students working on a semester-long class project. Findings generally supported our theoretical model, attesting to the importance of peer justice. We also found that peer procedural justice strength influenced team outcome variables, including performance, through teamwork processes. The theoretical and practical implications of these findings are discussed.

组织行为学团队管理社会心理学公平感知