What Impact? A Framework for Measuring the Scale and Scope of Social Performance
针对非营利和社会企业等组织面临的压力,构建了一个基于运营使命、规模和范围的绩效评估框架,指出并非所有组织都应衡量长期影响,资助者更适合评估系统性影响。
Organizations with social missions, such as nonprofits and social enterprises, are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework premised on an organization's operational mission, scale, and scope. Not all organizations should measure their long-term impact, defined as lasting changes in the lives of people and their societies. Rather, some organizations would be better off measuring shorter-term outputs or individual outcomes. Funders such as foundations and impact investors are better positioned to measure systemic impacts.