Integrating Medical and Business Values in Health Benefits Management
指出企业健康福利管理需融合医疗与商业价值,提出六步模型和原则,帮助管理者应对治疗选择、员工数据使用等伦理与决策难题。
Contemporary health benefits management is forcing business to join the medical profession in judging what is valued in health care delivery. The judgments are particularly difficult, ranging from allowable treatments, including potentially lifeprolonging measures, to the use of sensitive medical data about employees and their personal behaviors. Although medical experts may advise them, corporations and their managers retain ultimate economic, moral, and, increasingly, legal responsibility for these decisions. This article shows that innovations in corporate health benefits make it imperative for business to integrate medical and business values considerations into the daily work of benefits planning and administration. To accomplish this goal, the article provides a six-step model senior managers can use to identify and respond to the unique nature of these concerns in their own companies. It also supplies a set of principles to help managers think more comprehensively and clearly about the values issues emerging in their health benefits programs.