THE DYNAMICS OF ACTION-ORIENTED PROBLEM SOLVING: LINKING INTERPRETATION AND CHOICE.
提出一种连接解释与选择的行动导向问题解决理论，通过模拟建模发现行动、解释与诊断的反馈过程能开启或关闭适应性窗口，且通常被视为功能失调的强化反馈和确认偏差反而有助于适应性解决问题。
We offer a theory of action-oriented problem solving that links interpretation and choice, processes usually separated in the sensemaking literature and decision-making literature. Through an iterative, simulation-based process we developed a formal model. Three insights emerged: (1) action-oriented problem solving includes acting, interpreting, and cultivating diagnoses; (2) feedback among these processes opens and closes windows of adaptive problem solving; and (3) reinforcing feedback and confirmation bias, usually considered dysfunctional, are helpful for adaptive problem solving.