绩效评估情境中的问责制:受众与会计形式对评估者反应和行为的影响

Accountability in a Performance Appraisal Context: The Effect of Audience and Form of Accounting on Rater Response and Behavior

JOURNAL OF MANAGEMENT · 2007
被引 141
人大 AFT50ABS 4*

中文导读

研究绩效评估中问责制的影响,发现对高地位或混合地位受众负责的评估者评分更准确,而对低地位受众负责则评分更虚高;面对面问责比书面问责更准确。

Abstract

This study explored how context influences accountability in a performance appraisal context. Results demonstrate that audience characteristics influence rating quality, as raters accountable to higher status or mixed-status audiences provided more accurate ratings, whereas those accountable to a lower status audience provided more inflated ratings. Participant note taking also mediated the relationship between accountability to higher status or mixed-status audiences and rating accuracy. Raters required to account for ratings in person as opposed to in writing were more accurate when accountable to higher status or mixed audiences and provided more positive indicators of behavior when accountable to a lower status audience.

绩效评估问责制组织行为社会心理学