时间花费反应作为时间分配策略:与股票经纪人样本中销售业绩的关系

TIME‐SPENT RESPONSES AS TIME ALLOCATION STRATEGIES: RELATIONS WITH SALES PERFORMANCE IN A STOCKBROKER SAMPLE

PERSONNEL PSYCHOLOGY · 1992
被引 43
人大 AABS 4*

中文导读

研究将工作分析调查中的时间花费反应视为时间分配策略,发现股票经纪人的时间分配与销售业绩相关,且经验不同的经纪人策略不同。

Abstract

Most research on job analysis treats within‐job interrater disagreement on structured job analysis surveys as measurement error. The present research conceptualized time‐spent responses as expressions of time allocation strategies for the relatively autonomous stockbroker job, and differences between responses as reflecting different strategies. Stockbrokers ( n = 580) in a large financial services firm provided time‐spent data on a job analysis survey, and results showed that for relatively inexperienced stockbrokers (with 1‐4 years’job experience), and for more experienced stockbrokers with more than 4 years’experience, adjusted RS between sales performance and time spent on activity factors were both .49. Also, there was evidence suggesting that the relatively inexperienced and experienced stockbrokers spend significantly different amounts of time on some activities and that different patterns of relationships between time spent and sales performance exist for the two groups. Discussion focuses on difficulties with interpreting certain time‐spent/performance relationships, and research approaches that might better separate differential time allocation strategies from measurement error.

工作分析时间分配销售业绩股票经纪人工作绩效