What do we really know about EAPs?
批判性评估了员工援助计划（EAPs）的研究，指出文献中普遍存在的正面报告存在方法论缺陷，包括使用模式、法律问题、成功率和成本效益计算，并强调需认识其真实和潜在弱点以提升未来效果。
Abstract The time has come to make a comprehensive, critical assessment of the increasingly popular EAPs. To date, with very few exceptions, only glowing reports in the literature are available. This EAP literature is reinterpreted and methodological flaws are identified in analyzing usage patterns, legal issues, success rates, and cost‐benefit calculations. The real and potential weaknesses and limitations need to be recognized in order to make EAPs more effective for the 1990s.